latex catfish will never get my business again

Anything that does not fit any of the other categories.

latex catfish will never get my business again

Postby TNTBound » 06 Jul 2018, 11:10

i ordered a latex vacbed from them at the end of march. so for three full months now, they have had my money. i just emailed them again today, and they are saying the END of july for a delivery date now! so 4 FULL MONTHS, meanwhile their website shows a 30-40 day backlog, which if not including the weekends, is about 1.5-2 months.

im never ordering ANYTHING from them again, and i advise the same to everyone here, stay away from latex catfish! they cannot deliver their products in anything resembling a timely manner.
TNTBound
****
 
Posts: 523
Joined: 09 May 2014, 16:24
Location: johnstown

Re: latex catfish will never get my business again

Postby RADER123 » 06 Jul 2018, 21:13

At lest you can talk to them.
I once sent my Credit Card number to a Florida place for a cool
sensory deprived hood. 6 weeks went by and no answer as to when
It night come. Then I got a $ 800 charge for some furniture.
I had to call the credit card co. and report a stolen number.
It took 3 months to get that worked out.
Good Luck.Rader
RADER123
**
 
Posts: 179
Joined: 04 Jul 2014, 16:40
Location: ILLINOIS

Re: latex catfish will never get my business again

Postby Jadit » 08 Jul 2018, 17:00

That's better than my experience. It's been 4 months and they've not even responded to my email. How would i know they are busy if they don't communicate that in any way, not even on the website.

Pretty much same with Hauteng shop, no response for more than half year. Don't use these sites. On top of that, they sent only 2 out of 3 in the first package with recipe for the 2 items. Then changed status for the order as sent on the website.
Jadit
***
 
Posts: 454
Joined: 24 Oct 2010, 21:49
Location: Finland

Re: latex catfish will never get my business again

Postby tiemeupalso » 08 Jul 2018, 17:58

that's why I don't use any plastic except a prepaid debit card on the net.
that way they can only take what you have put on the card.and I only put enough on there too cover what I am going to buy
you can get a free one from walmart called bluebird.
ita an American Express card
tiemeupalso
****
 
Posts: 594
Joined: 19 Sep 2009, 17:03
Location: cameron/rockdale,tx

Re: latex catfish will never get my business again

Postby sweh » 09 Jul 2018, 01:42

tiemeupalso wrote:that's why I don't use any plastic except a prepaid debit card on the net.
that way they can only take what you have put on the card.and I only put enough on there too cover what I am going to buy

This is pretty much backwards.

If you use a pre-paid card to pay for something and it never gets delivered then you're out of pocket (had to put money on the card) and may never get it back.

If you use a credit card and it's not delivered then you can raise a dispute with your credit card company. If you do it before the monthly bill is due then you're not even out of pocket while the dispute is in progress. If it's within a few months (my memory is saying 60 days) then the credit card company will open a dispute claim, and you're likely to get your money back. If you see an unauthorised charge from a merchant (eg they charge you more, or double-dip) then your credit card company will help with the dispute and may cancel the merchant's contract if there's a pattern of abuse.

Basically, credit cards have a lot more protection than debit cards. But you need to keep your eye on things.

Many companies, these days, even allow for "immediate" notification when your card is charged. Chase, for example, use their app and push notifications; whenever I spend money at the store my phone goes "BING!"... sometimes before I've even signed the machine sig-pad. Others may use SMS. Last year I got an unexpected BING; someone tried to use my card to buy pizza in a location 5 miles away from me (somewhere I've never been); I was on a train at the time. I called the credit card company (number on the back of the card), reported it, they cancelled the transactions, sent me a new card. I dunno how they got my card number (I have a suspicion, but can't prove it) but this immediate response meant I didn't have to dispute charges when the next bill arrived :-) Turns out the scum tried to use the card 3 more times after I'd reported it. All blocked.
User avatar
sweh
**
 
Posts: 74
Joined: 09 Aug 2017, 23:14

Re: latex catfish will never get my business again

Postby TNTBound » 09 Jul 2018, 11:02

i used paypal for the purchase, so i can have them refund my money at any time. i just want them to make the thing though!
TNTBound
****
 
Posts: 523
Joined: 09 May 2014, 16:24
Location: johnstown

Re: latex catfish will never get my business again

Postby tiemeupalso » 09 Jul 2018, 18:13

same here but I only have the pre paid card for paypal.that way even if I am refused I haven't lost 500 bucks for trying to mnake a 50 purchase.
I would never put my credit card on line
tiemeupalso
****
 
Posts: 594
Joined: 19 Sep 2009, 17:03
Location: cameron/rockdale,tx

Re: latex catfish will never get my business again

Postby bondagemaid » 10 Jul 2018, 10:34

I have to say I have used Latex Catfish a few times and never had a problem with them.
Ordered multiple items, had replies to emails and delivered on time.

Guess it's like most companies sometimes there are issues with some orders and not others.
This maid is bound to please
User avatar
bondagemaid
*
 
Posts: 23
Joined: 12 Jul 2007, 09:31
Location: UK

Re: latex catfish will never get my business again

Postby TNTBound » 10 Jul 2018, 11:34

i have never had an issue with an order there before either. i just cant understand why its taking 4 months to make an open ended latex bag with 2 holes in it. it should be something thats fairly easy, right?

just feels like my order was pushed to the back burner for some reason, because if their site is true (which its not) about their back log, this should have been made well over a month ago.
TNTBound
****
 
Posts: 523
Joined: 09 May 2014, 16:24
Location: johnstown

Re: latex catfish will never get my business again

Postby Gregovic » 10 Jul 2018, 19:36

While it sucks that it's taking this long, there is probably a reason for the backlog. Many a company has broken under the weight of it's own success. A simple thing like a supplier screwing you over, a death in the family or poor health can lead to weeks of backlogs and a fight to get it back under control. Things can get lost in the chaos. I hope they get things sorted and you get either your item or a refund. And an apology. That last one might not be what you are waiting for but would be the least thing to do.
My top theory: Everyone is an idiot. Maybe not always or regarding all topics. But sooner or later everyone is an idiot. Make sure you don't have to look back and think "Gee, how could I have been such an idiot?"
User avatar
Gregovic
***
 
Posts: 300
Joined: 26 Mar 2016, 20:31
Location: Netherlands

Re: latex catfish will never get my business again

Postby TNTBound » 14 Jul 2018, 19:50

looks like they were able to make it and ship it out. should be here tuesday! its just crazy that they cant fulfill an order till nearly 4 months later.

now i just need to get a quiet vacuum and the plumbing parts.
TNTBound
****
 
Posts: 523
Joined: 09 May 2014, 16:24
Location: johnstown


Return to Everything else.

Who is online

Users browsing this forum: Yandex [Bot] and 1 guest